Privacy Policy

1. Introduction

Jan of a Gun ("we", "us", "our"), operated by Jan Bester and Lou-Ann Bester, is committed to protecting the privacy and personal information of our clients and website visitors. This Privacy Policy is prepared in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA) of the Republic of South Africa.

By using our website or services, you acknowledge that you have read and understood this policy.

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2. Information We Collect

We may collect the following personal information when you interact with us:

• Full name and identity number (for application processing)
• Contact details — telephone number and email address
• Residential address and province
• Information about the service you are enquiring about or requiring
• Any additional details you provide in enquiry forms or direct communications

We collect only the information necessary to deliver our firearm licensing assistance services.

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3. How We Use Your Information

Your personal information is used solely for the following purposes:

• To respond to your enquiry or service request
• To prepare and submit firearm licence or competency applications on your behalf
• To communicate updates on the progress of your application
• To comply with legal obligations under the Firearms Control Act 60 of 2000
• To courier documents to you where applicable

We do not sell, trade, or disclose your personal information to third parties for marketing purposes.

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4. Sharing of Information

In delivering our services, we may share your personal information with the following authorised parties:

• South African Police Service (SAPS) — as required to process firearm licence applications
• Accredited training providers — for the purpose of competency certificate training
• Courier services — limited to name and address for document delivery

All third parties we share information with are bound by their own applicable legal obligations.

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5. Storage and Security

We take reasonable measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. Physical and electronic safeguards are in place in accordance with industry standards. Information is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

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6. Your Rights Under POPIA

As a data subject, you have the following rights:

• The right to know what personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information (where legally permissible)
• The right to withdraw consent at any time
• The right to lodge a complaint with the Information Regulator of South Africa

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7. Contact — Information Officer

For any privacy-related queries, requests, or complaints, please contact our Information Officer:

You may also contact the Information Regulator of South Africa at www.justice.gov.za/inforeg should you wish to lodge a formal complaint.